Jon Mancini is a seasoned IT professional and consultant with over a decade of experience in telecommunications, system administration, and project management. He specializes in Zoom Phone deployments, VoIP systems, and application security. His expertise includes defining customer needs, project scoping, problem assessments and managing system upgrades and new system implementations. His approach is built upon providing hands on technical support and highly interactive user training.

His prior experiences focused on delivering innovative and cost-effective solutions for global enterprises including large military defense contractors, global entertainment conglomerates, leading logistics firms, major healthcare systems, and tech giants.

As a technology leader, Mancini has driven transformative initiatives, such as leading the migration of multi-site VoIP systems to Zoom Phone for a leading logistics firm, completing projects on time and within budget while training over 1,000 end users and technicians. He spearheaded a Zoom Phone rollout for 80,000 users at a large military defense contractor, resolving complex SSO and certificate issues to ensure seamless FedRAMP-compliant deployment. Mancini has also supported high-profile projects for a global entertainment conglomerate, automating workflows and improving incident resolution times during major product launches and acquisitions. His strategic contributions to system upgrades and infrastructure integrations have consistently enhanced operational efficiency and organizational performance.

Mancini holds a strong technical foundation, with proficiency in Zoom Phone, RingCentral, Google Workspace, Microsoft 365, ServiceNow, and VMware, complemented by a passion for leveraging technology to solve complex business and home system problems and challenges.

Contact:

jon@mancinitechsolutions.com

(203) 450-9288